Useful Downloads

Portal Instructions

Step by step instructions on how to set up and use our secure repair portal.

Partner Pricing Guide (Password Protected)

‘Complete White Label’ and ‘Co-Branded’ Partners can download and view the Partner Pricing Guide for our most frequent repairs. All pricing is updated monthly and includes RRP’s for end users.
Please contact your account manager for file access.

Trusted Advisor Pricing Guide (Password Protected)

‘Trusted Advisor’ partners can download and view the Pricing Guide for our most frequent repairs. Pricing is updated monthly and includes RRP’s for end users.
Please contact your account manager for file access.

Refurbished Devices

View an up to date list of our available refurbished devices. All items come with a standard 28 day warranty. If you require pricing on devices not shown on the list, please contact your account manager who will be happy to assist in sourcing the correct model for you.

Packing Slip

Download and print a copy of our packing slip which contains packing guidelines. Please complete with as much information as you can to help us process your repairs quickly.

Contact your account manager about rebranding options for your company.